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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chris Boyett

Chris Boyett

October 30, 2026

5  out of  5
rating by Chris Boyett
"Angie is always polite and willing to help in any way that she can."
We responded:
"Thank you for the review, Chris! We're glad we could help and we're here whenever you need us!"
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Vivian Calhoun

October 29, 2026

5  out of  5
rating by Vivian Calhoun
"I love that I have insurance with State Farm! They always look out for me and my family. Thank you guys! Check them out!"
We responded:
"Thank you for the review, Vivian! We appreciate you and your business! "
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Katherine Webb

October 26, 2026

5  out of  5
rating by Katherine Webb
"Elisabeth was real helpful and very courteous and helped me so much"
We responded:
"Thank you so much for the review, Katherine! We’re so glad you chose us for your insurance needs!"
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Joe Adams

October 23, 2026

4  out of  5
rating by Joe Adams
"Very easy to work with"
We responded:
"Thank you for your feedback, Joe! We are glad to hear it was easy to work with our team! "
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Dave Nahley

October 23, 2026

5  out of  5
rating by Dave Nahley
"Parker and the Carol Perdue office of State Farm are very easy to work with. Highly recommend"
We responded:
"Thank you for your kind words, Dave! We appreciate you! "
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Rochelle Lee

October 23, 2026

5  out of  5
rating by Rochelle Lee
"Mi experience with State Farm was great!!! Mi agent was Parker and she really did a Awesome job and she very nice and understanding.. Love it!! Thx again Parker !!!👏🏾👏🏾👏🏾👏🏾"
We responded:
"Thank you for the review, Rochelle! We are so happy to hear about your experience with Parker and our office! "
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Gwen Rix

October 9, 2026

5  out of  5
rating by Gwen Rix
"Quick and easy set up, and is cheaper monthly. Great service!"
We responded:
"Thank you for the review, Gwen! We are glad to hear we were able to save you some money! "
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Denise McClary

October 2, 2026

5  out of  5
rating by Denise McClary
"I cannot say enough about how much I appreciate the customer service at Carol Purdue State Farm! My number one superstar is Jamie Lovett! She has been putting up with me for 18 years! Whenever I call/Text/email she delivers the best and fastest turn around everytime and gets me the best rates available! Thank you Miss Jamie for always taking special care of my family and my business! Hands down… THE BEST INSURANCE AGENCY!"
We responded:
"Thank you for the review, Denise! We appreciate you and are grateful to have you as a customer!"
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Teresa Robinson

September 30, 2026

5  out of  5
rating by Teresa Robinson
"Amazing experience today reviewing my life insurance needs. Offered great options."
We responded:
"Thanks for the kind review, Teresa! Thanks for being a State Farm customer!"
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Douglas Spivey

September 25, 2026

5  out of  5
rating by Douglas Spivey
"Mary Cowart is so nice and good at what she does.
She is awesome glad I had the opportunity to talk with her."
We responded:
"Thank you for the review, Douglas! We appreciate your kind words! "
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Kadence McPherson

September 18, 2026

5  out of  5
rating by Kadence McPherson
"I had Parker and she was so great!!"
We responded:
"Thank you for the review, Kadence! We appreciate your kind words about Parker! "
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Brenda Robinson

September 17, 2026

5  out of  5
rating by Brenda Robinson
"Robin is very knowledgeable and efficient. Thank you for your assistance."
We responded:
"Thank you for the kind words, Brenda! We appreciate you leaving us a review! "
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Taylor Garrett

September 11, 2026

5  out of  5
rating by Taylor Garrett
"Jamie wrote my life insurance policy. Super nice and answered all my questions."
We responded:
"Thanks for the review, Taylor! We’re so glad you found value in working with us for your insurance! "
Profile photo of Carl Porter

Carl Porter

September 10, 2026

5  out of  5
rating by Carl Porter
"Great service I needed a copy of my insurance card so I can get my tag. Called Sarah and she immediately emailed my card to me Thank you so much I appreciate it."
We responded:
"Thank you for the review, Carl! We are glad Sarah could help get you taken care of!"
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Doug Parkman

September 8, 2026

5  out of  5
rating by Doug Parkman
"They do a great job!"
We responded:
"Thank you for the review, Doug! Thanks for trusting our State Farm team here in Phenix City!"
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Barry G Hutchins

September 4, 2026

5  out of  5
rating by Barry G Hutchins
"I recently transferred to Carol’s office from the state of Maine. All that I can say so far is that if you are looking for nothing less than exceptional customer service, you have found it.

The State of Georgia recently notified me that my truck registration was being suspended due to a “lack of insurance”. I call Carol’s office and first spoke with Parker who was able to immediately send proof that I did in fact have insurance, showing that there was an error with Georgias database. When I called the DMV, they continued to say that my registration was going to be suspended.

I called Carol’s office back and spoke to Mary who then verified again that I did have coverage, and went even further on my behalf and called the State of Georgia to work through this with them directly as a holiday weekend was approaching. Mary called me back with a detailed explanation that everything was now taken care of and that Georgia’s database was corrected.

This is why I choose State Farm and Carol Purdue Office over the companies that you never really know if there’s an actual human associated with them. Parker and Mary took over the situation, solved it, and then came back to me with the explanation after everything was done. Thank you for being there."
We responded:
"Thank you for the review, Barry! We are so glad to have you as a customer! "
Profile photo of Tracy Johnson

Tracy Johnson

September 1, 2026

5  out of  5
rating by Tracy Johnson
"Lisa was very helpful. She explained what my coverage is and I'm very pleased with my price. Service was excellent. Thank you Lisa for all your help"
We responded:
"Thank you for leaving us a kind review, Tracy! We are so excited to hear about your positive customer service experience with Lisa and our office! "
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Viktoria Dixon

September 1, 2026

5  out of  5
rating by Viktoria Dixon
"Simply amazing!"
We responded:
"Thank you for the review, Viktoria! We appreciate your business!"
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Rebecca Hill

September 1, 2026

5  out of  5
rating by Rebecca Hill
"Miss Lisa was so helpful and respectful don’t mine to help anyone I just love Miss Lisa"
We responded:
"Thank you for the kind words, Rebecca! We are pleased to hear about your positive experience with Lisa! "
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mark kane

September 1, 2026

5  out of  5
rating by mark kane
"Incredible family owned and operated business serving the local community with exceptional customer service. Carol. Elizabeth, Robin and the rest of the team have bundled and managed my home, vehicles and business. I appreciate all you do for me and the community. Your second to none!"
We responded:
"Thank you for leaving us a review Mark! We are super thankful to have you as a customer! "
Profile photo of Elaine Blackmon

Elaine Blackmon

August 28, 2026

5  out of  5
rating by Elaine Blackmon
"I truly love my Insurance Co (State Farm) Carol Purdues Office! The agents (each and anyone I’ve ever spoken with ) are GREAT!! Very compassionate and willing to answer ANY questions you may have (and if they don’t have the answer, they will get back either way with one)….Robin and Angie are the two agents I’ve dealt with the most whenever I’ve had a question etc, but this morning I spoke with Mary on some things about my policy and my goodness she was GREAT too!!! 🥰 I Felt like I’ve know her for awhile instead of afew minutes of our conversation!!! 😊 Thanks to each of you (Robin, Angie and Mary) for taking great care of me, or any needs and questions I may have!!! If anyone is in need of a GREAT Insurance Agency…. give State Farm , Carol Purdues Office a call and you’ll be in good hands! THANK you all for taking care of my insurance needs!!!❤️🙏🏽 Elaine S."
We responded:
"Thank you for your kind review, Elaine! Reviews like this is why we do what we do! "
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awilda fegans

August 25, 2026

5  out of  5
rating by awilda fegans
"I have enjoyed having all your insurance policy with having all of the credentials full coverage. I think Mrs Carroll so much and Parker for contacting me and being a part of the team thank you so much State Farm."
We responded:
"Thank you for leaving us a review, Awilda! We love serving customers like you!"
Profile photo of Danielle Miller

Danielle Miller

August 20, 2026

5  out of  5
rating by Danielle Miller
"I’ve been with this insurance company for 6.5 years I believe and I always have the best experience with them! They are quick to respond and very informative about each policy, how to help in any situation, and what you’re eligible for! Parker recently was one of the people I spoke with and she was a light and took a load off of me with what I needed help with! Being able to text them my needs are a PLUS. I’m not always able to answer my phone so it is so convenient to reach them!!"
We responded:
"Thank you for the review, Danielle! We are so grateful for your kind words and your business!"
Profile photo of Gretchen Martin

Gretchen Martin

August 20, 2026

5  out of  5
rating by Gretchen Martin
"Parker was amazing, she helped me and explained everything very thoroughly. I’m glad I decided to go with State Farm"
We responded:
"Thank you for the review, Gretchen! We're glad we could help and we're here whenever you need us!"
Profile photo of R0NALD GOLDEN

R0NALD GOLDEN

August 19, 2026

5  out of  5
rating by R0NALD GOLDEN
"Great customer service everyone was knowledgeable of the business and process special thanks to Jamie and Karen office manager thanks and GOD BLESS AMEN!!"
We responded:
"Thank you for the kind words, Ronald! Thanks for being a State Farm customer!"