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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Billy McCaa

September 12, 2025

5  out of  5
rating by Billy McCaa
"Great service and save me a lot of money!"
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Judy Whitner

September 12, 2025

5  out of  5
rating by Judy Whitner
"I would rate my service more than a five if it was available. Angie was very helpful. Friendly a knowledgeable. She's just a terrific person. We have been with Nationwide for almost 30 years and I have not received the service in with Nationwide that I have received from State Farm in a few hours . You all are very wonderful but Angie is fantastic. State farm beat Nationwide by over 200 Dollars a month just on auto. You guys rock"
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Nancy Easter

September 12, 2025

5  out of  5
rating by Nancy Easter
"Everyone in the office is always so kind and helpful. We have been with State Farm for over 50 years, and have received great service. Let's just say that the new technology and seasoned folks like us, don't always get along, but Sarah fixed our issue with a smile today! Customer Service is still alive at this office and that means everything to us. Thank you"
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Kelli Linander

August 28, 2025

5  out of  5
rating by Kelli Linander
"I recently changed my auto policy to State Farm. Not only were they able to cut my rate by quite a large amount, they were the nicest people to deal with. Robin made the transition very simple. I cannot say enough good about my experience there. The whole crew there is very friendly and very helpful. I’m so glad I called them!"
We responded:
"Thank you for this kind review, Kelli! We are happy to have you as a customer! "
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Debi Neese

August 28, 2025

5  out of  5
rating by Debi Neese
"Never a call placed that went unanswered and dealt with in a most timely manner. Thanks Jamie for years of efficiency and outstanding service !"
We responded:
"Thank you for the review, Debi! We are so happy to hear this! "
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Dustin Herring

August 27, 2025

5  out of  5
rating by Dustin Herring
"Elizabeth Hodgdon, was very helpful throughout the process of switching our Insurance- auto and homeowners. Also saving us a lot of money each month."
We responded:
"Thank you for the review, Dustin! We are happy to hear you are saving money by switching to Carol Perdue State Farm! "
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Joey Green

August 27, 2025

5  out of  5
rating by Joey Green
"We used Elizabeth Hodgon and she was awesome…made it so seamless. She saved us a lot of money with our auto insurance along with our homeowners insurance. Definitely will recommend them to others. Super impressed and pleased."
We responded:
"Thank you for the kind words, Joey! We are thrilled to hear you had a great experience with Elizabeth! "
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Emily Sawtelle

August 27, 2025

5  out of  5
rating by Emily Sawtelle
"Carol Perdue State Farm is seriously the best! Anytime I’ve ever needed help, Carol and her team go above and beyond. They’re always quick to respond, super helpful, and make everything so easy. It’s such a good feeling knowing I can count on them no matter what. I couldn’t recommend them enough!"
We responded:
"Thank you for the review, Emily! We appreciate your kind words! "
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Selena

August 14, 2025

5  out of  5
rating by Selena
"Elizabeth was great to work with. Thoroughly explained and answered all of my questions."
We responded:
"Thank you for the review, Selena! We appreciate your kind words! "
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Debbie Duke

August 13, 2025

5  out of  5
rating by Debbie Duke
"Carol Perdue State Farm always provides the highest level of professional service. Everyone I speak to is genuinely willing to help. Recently, I had an interaction with Ms Jamie, and she immediately took care of my needs, giving me peace of mind. Highly recommend!"
We responded:
"Thank you for the kind words, Debbie! We appreciate your business! "
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Dana Espinosa

August 3, 2025

5  out of  5
rating by Dana Espinosa
"I recently moved from North Carolina to Alabama. Since I already had StateFarm Car insurance I looked for a nearby agent. The Phoenix city office of Carol Perdue was ready to help me. Jamie, her assistant, were simply terrific to me. Jamie and I spoke on the phone several times. Further, she was most helpful by mailing my cards and Pertinent documents as well as Emailing All forms that needed to be signed. If you’re looking for someone who knows what they’re doing choose Carol Perdue at StateFarm."
We responded:
"Thank you for your kind words, Dana! We are thrilled to hear you had such a great experience with Jamie and our office! "
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Angela Owens

July 30, 2025

5  out of  5
rating by Angela Owens
"Lisa Davis and I talked about what my needs were for my car ins. Then we also set up life insurance. Lisa did an amazing job. She answered all of my questions. She was very professional and very informative. I would recommend her to family and friends. I believe Lisa Davis is a true asset to State Farm of Phenix City Alabama."
We responded:
"Thank you for the kind words, Angela! We appreciate your business! "
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Tiffany Mcclain

July 30, 2025

5  out of  5
rating by Tiffany Mcclain
"Robin was very professional she showed that she actually cared about the customer and had a very good interest in what I wanted I really appreciate her she did a very awesome job"
We responded:
"Thank you so much for your review!!!"
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amber herring

July 30, 2025

5  out of  5
rating by amber herring
"I went to get some papers notarized and I was met with Mrs Barton. As well as all the lovely ladies in the front. She was quick and super sweet, made sure everything was right and had small talk in between which made me less anxious. I will be going back to her again anytime I need something notarized !"
We responded:
"Thank you for the review, Amber! We are thrilled to hear you had a good experience with us! "
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Katie Durham

July 23, 2025

5  out of  5
rating by Katie Durham
"Seamless experience from introduction to quote and activation of policies. Highly recommend!"
We responded:
"Thank you for the review, Katie! We appreciate your kind words! "
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SANDY RAY

July 17, 2025

5  out of  5
rating by SANDY RAY
"My husband and I talk to an agent at State Farm yesterday. She could not of been more helpful We were there for probably close to an hour. Had several question. She took her time with us and answered all of our questions Her phone even rang several time but she was focused on helping us. She was so very sweet The offic ewas clean and orderly We were welcome when we walked in the door Thank you so much Jamie for all of your help"
We responded:
"Thank you for the kind review, Sandy! We appreciate you taking the time to write us such a nice review! "
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ricky layfield

July 10, 2025

5  out of  5
rating by ricky layfield
"I don’t normally leave reviews, but the incredible savings and outstanding service I received from Mary Cowart make this one hard to pass up. After switching to State Farm, I’m now paying the same price to insure three vehicles as I was previously paying for just two with my former provider. On top of that, my home insurance includes more coverage than before, yet I’m still spending less out of pocket overall. That’s a win in every category. Mary was professional, courteous, and easy to work with over the phone. She followed up the very next day to ensure I received both my proof of insurance and clear instructions for the State Farm mobile app. Her dedication and attention to detail truly stood out. Thanks again, Mary, for making what could have been a stressful process feel smooth and rewarding. Your help made all the difference!"
We responded:
"Thank you for your kind words, Ricky! We are thrilled to hear you were satisfied with the customer service we provided you and glad we could save you some money! "
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Jonathon Murray

July 1, 2025

5  out of  5
rating by Jonathon Murray
"Great service fast and quick. Highly recommend!"
We responded:
"Thank you for the review, Jonathon! We appreciate your business! "
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Hannah Haines

July 1, 2025

5  out of  5
rating by Hannah Haines
"Elizabeth has been so great to work with! After looking for new insurance, we talked with Elizabeth and she helped us tremendously in getting us the best rates and coverage. I’m so glad we chose State Farm!"
We responded:
"Thank you for the review, Hannah! We are so happy to hear Elizabeth was able to assist you! "
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James Strickland

June 30, 2025

5  out of  5
rating by James Strickland
"Carol Purdue at State Farm office and staff have always been on top of helping us with all our insurance have enjoyed being with State Farm for over 35 years and would recommend them to everyone. Thank you Carol and staff"
We responded:
"Thank you for the kind words, James! We appreciate you leaving us a review! "
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Sheila Dismuke

June 20, 2025

5  out of  5
rating by Sheila Dismuke
"Staff was Amazing! Informative, polite, knowledgable, easy application process. It was a win, win for me. Elizabeth was kind and patient. She made sure that I understood each step of the process."
We responded:
"Thank you for the review, Sheila! We are thrilled to hear you had a good experience with us! "
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Victoria Williams

June 13, 2025

5  out of  5
rating by Victoria Williams
"I always feel welcome, whenever o talk to the people in the office."
We responded:
"Thank you for the review, Victoria! We are happy to hear that! "
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Little Bit Of Everything

June 5, 2025

5  out of  5
rating by Little Bit Of Everything
"I met Miss Elizabeth about two years ago. She saved me an astronomical amount of money on my car insurance. She's always super respectful, professional, and sweet. Takes care of any issues I may have in a timely and professional manner. I have no complaints whatsoever. I will continue to do business with her office hopefully for the forseeable future. One word to describe their professionalism would be phenomenal. Thank you for all you do Miss Elizabeth."
We responded:
"Thank you for the review, Nathaniel! We appreciate your business and thank you for the kind words about Elizabeth! "
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Scott

June 4, 2025

5  out of  5
rating by Scott
"I have been a customer of Carol Purdue for years. Recently I needed a new Beacon and Madison delivered it straight to my mailbox. Great customer service"
We responded:
"Thank you for the kind words and leaving us a review, Scott!!"
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Richard Campbell

May 29, 2025

5  out of  5
rating by Richard Campbell
"We had a fantastic experience with Carol Perdue and her team. Elizabeth explained everything clearly, answered all my questions, and made the entire process smooth and stress-free. I feel confident knowing I’m properly covered."
We responded:
"Thank you for the review, Richard! We are happy to hear Elizabeth was able to make everything a smooth process! "