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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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eric goss

January 15, 2025

5  out of  5
rating by eric goss
"State Farm office of carol perdue the staff is very helpful all the issues or concerns I brought to them. Great customer service every time I spoke with them or visited them in the office. I recommend them if any one ask who insured my cars."
We responded:
"Thank you, Eric! We are happy to hear about your positive customer service experience with our office! "
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Fred Whitfield

January 14, 2025

5  out of  5
rating by Fred Whitfield
"Found you guy's online and received a call immediately from one of the agents that made me feel like it really mattered and Elizabeth at Carol perdue state farm will be handling all my insurance needs for a long time.. Thank you"
We responded:
"Thank you for the review, Fred! We are so happy to hear about your positive experience with Elizabeth! "
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Tammy Rebidue

January 11, 2025

5  out of  5
rating by Tammy Rebidue
"They are so nice to deal, pleasant and friendly to deal with. They took my information set up a time to call me back to discuss the quote. They called promptly at the set time. They were helpful and walked me thru the entire process. Great crew!"
We responded:
"Thank you for the review, Tammy! We are so happy to hear you were pleased with our team! "
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Chandra James

December 18, 2024

5  out of  5
rating by Chandra James
"I really had a wonderful experience speaking with Carol she was very helpful and delightful .I would recommend her services to anyone looking for insurance."
We responded:
"Thank you, Chandra! Glad we were able to help you with your insurance needs! "
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Mark Williams

December 17, 2024

5  out of  5
rating by Mark Williams
"I really appreciate the help I received from Jamie , who went out of her way to help me set up my drive safe and save as well as the key pad on my new car. I am also very happy with Carol Perdue State Farm rates and service."
We responded:
"Thank you for the review, Mark! We are happy to hear that Jamie was able to help you and you were satisfied with the customer service you received! "
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Denise McClary

December 3, 2024

5  out of  5
rating by Denise McClary
"The best insurance agency in Phenix City, AL! Everyone is so Professional, Sincere and friendly! For over 20 years with have been with Carol Perdue and they make you feel like family every time you walk in."
We responded:
"Thank you for the kind words, Denise!! We appreciate your business!"
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Miranda Vaughn

November 27, 2024

5  out of  5
rating by Miranda Vaughn
"The atmosphere was very pleasant for business. Customer service was excellent and Elizabeth did a great job taking care of my needs!"
We responded:
"Thank you for the review and the kind words, Miranda! "
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Ally Holt

November 18, 2024

5  out of  5
rating by Ally Holt
"Robin was great to work with. Very knowledgeable and kind. Great service!"
We responded:
"Thank you for the review! We are happy to hear that Robin was able to help you! "
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Northwood Apartments

November 14, 2024

5  out of  5
rating by Northwood Apartments
"I had the pleasure of speaking with Elizabeth when I called. She was so professional and friendly. I highly recommend you stopping by and seeing her for your insurance needs."
We responded:
"Thank you for the review, Erica! Happy to hear Elizabeth was able to help you! "
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Billy Donaldson

November 1, 2024

5  out of  5
rating by Billy Donaldson
"Entire staff has always been helpful but Lisa and Jamie have ALWAYS made it so easy to take care of all of my insurance needs. Thank you for always putting my best interests first"
We responded:
"Thank you for the review, Billy! We are happy to hear about your positive experiences with Lisa and Jamie! "
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Cassidy Wilson

October 31, 2024

5  out of  5
rating by Cassidy Wilson
"I have been with State Farm for 20+ yrs. They are always the nicest people to deal with and get things taken care of immediately. If I ever have a problem Jamie is my go to , she always comes to my rescue & goes above and beyond to get things resolved. I cannot say enough great things about the entire staff and experience I have had over the years it's definitely a huge reason why I remain a customer!"
We responded:
"Thank you for the review! We are happy to have you as our customer! "
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Chip Blizzard

October 31, 2024

5  out of  5
rating by Chip Blizzard
"They are the best ,they always treat you like family and jump right to business when you need something, thanks Madison for all your help the other day I appreciate you !"
We responded:
"Thank you for the review!! We are happy to hear Madison was able to help you!! "
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Teresa Tkalych

October 28, 2024

5  out of  5
rating by Teresa Tkalych
"Carol was highly recommended and I understand why! She was GREAT. Explained everything and I saved so much money. She always answered my calls and had great advice. The entire staff was friendly. So pleased with my experience. Highly recommend!"
We responded:
"Thank you for the review Teresa! We are happy to have you as a customer! "
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Delores Allen

October 24, 2024

5  out of  5
rating by Delores Allen
"My experience with State Farm starts and ends with Jamie Barton. This lady is amazing! Jamie always has time for me, no matter the issue and there are always issues with me. Jamie is very knowledgeable of her job, very professional, and always, always willing to take my calls and help me resolve all my issues. Jamie is the person that called me to check on my when I battled cancer and other sickness. She is that person that cares, she has never treated me like a customer, she has always treated me like a dear friend. My loyalty and respect is to Carol Purdue and Janice Henderson team, especially during the loss of my mom ans other life tragedies! State Farm is good insurance to have and I have the best agent! But my Jamie is AWESOME AND ALWAYS ON POINT. DELORES ALLEN"
We responded:
"Thank you for the review Delores! We appreciate you and your business! "
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DeWayne Meacham

October 24, 2024

5  out of  5
rating by DeWayne Meacham
"Jamie is this best, she is always eager to help, answers all my questions and makes sure that I understand. Thank y'all so much!!!!!"
We responded:
"Thank you for the review DeWayne! I am happy to hear that Jamie was able to help you! "
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Haley Whatley

October 23, 2024

5  out of  5
rating by Haley Whatley
"Jamie and Elizabeth were very helpful today."
We responded:
"Thank you for the review Haley! So happy to hear Jamie and Elizabeth were able to help you! "
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Brandon Gencarelli

October 17, 2024

5  out of  5
rating by Brandon Gencarelli
"Very kind and helpful group of ladies that work here. They help with all your needs and then some. Ms. Lisa is a very professional and always listens to me needs."
We responded:
"Thank you for the review Brandon! So glad Lisa and the team were able to help you! "
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Candice Smith

October 15, 2024

5  out of  5
rating by Candice Smith
"I was having really stressful morning and went to see Mrs. Lisa Davis who went above and beyond to do all she could to help me. I wish I could give her 10 stars. Thanks"
We responded:
"Thank you for the review Candice! So happy to hear Lisa went above and beyond to help you! "
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Karsyn Floyd

October 7, 2024

5  out of  5
rating by Karsyn Floyd
"They made the process of obtaining renters so easy and stress free! I would recommend using them for all of you Insurance needs!"
We responded:
"Thank you Karsyn! So glad we could help you! "
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Christy Love

October 3, 2024

5  out of  5
rating by Christy Love
"When is comes to peace of mind my first call was to Carol Perdue and the staff at State Farm. Jamie made my search for life insurance quick and easy and had all my questions answered prior to my coming in to sign my documents. Thank you to all of the amazing members at Carol Perdue for allowing me to make sure my family will be taken care of in my absence. Bravo Team Carol Perdue State Farm!"
We responded:
"Hey Christy! Thank you so much for the review, we appreciate you!"
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Tyler Broadhurst

October 2, 2024

5  out of  5
rating by Tyler Broadhurst
"Great agents to work with. They always help me with anything I need!"
We responded:
"Thank you for the review Tyler! We are happy to hear that! "
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Roy Wright

October 2, 2024

5  out of  5
rating by Roy Wright
"I recently switched over and it was the best decision I could have made. They made it so smooth and stress free. Lani was the women I spoke to and she was wonderful. Couldn’t have asked for a better experience!"
We responded:
"Thank you for the review Roy! So glad we were able to save you some money on your insurance and that Lani was able to help you! "
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John Morgan

September 26, 2024

5  out of  5
rating by John Morgan
"I called and the phone was politely answered by Madison. She was eager to assist me with a billing issue. She didn't have an answer but was willing to go that extra mile. She made a call and was able to resolve my issue. Thank you Madison."
We responded:
"Thank you for the review John! So glad Madison was able to assist you! "
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Michael J

September 8, 2024

4  out of  5
rating by Michael J
"Like always when I visit my insurance company here in Phenix city I leave there pleased with more knowledge on what policies fixes my needs. A office full of knowledge and kindness ✨️."
We responded:
"Thank you for the review, Michael! Let us know if we can help with anything! "
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Chasity Hall

June 11, 2024

5  out of  5
rating by Chasity Hall
"I love this State Farm office. The staff is always friendly and helpful!"
We responded:
"Thank you so much for the review and glad we can help you anytime!!"